I've had this heater for about a year or so now. Used it for probably five or six hours per day, on the "low" setting.Anyway, the thermostat started getting somewhat hard to turn about a month back, and I also noticed a glue-like substance had started to trickle down from the top, on the face of the grill covering. Thought nothing of it, as if maybe I'd spilled something on it.
Well, apparently, the unit has been slowly melting from within. Heard a "pop" today, and looked to my left to see the entire unit beginning to go up in flames; right in the middle of the room. (Thank God for hard-wood floors). Ran over and unplugged and the flames began to extinguish...
Called the 800 number, and they apologized, and said they would send a new one. Needles to say, I chose a different, hopefully more "house-friendly", model. They said it was the 1st report they had had of this issue. Doubting that seriously.
Anyway, I talked them into sending me a pre-addressed box so that they could take a look at the heater. They thought that might be a good idea, but did not offer until I brought it up. Very frightening. If I'd taken an early lunch today and had forgetten to turn off the heater, I'd be homeless. That's all I have.
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Product Description:
Share the warmth throughout the room. Heater moves from side to side providing a warmer, softer heat flow. Includes settings of 1500w and 750w and comes with auto-safety shutoff function to prevent overheating. Integrated handle makes it easy to carry from room to room. Also includes manual user reset, indicator light, comfort-control thermostat and rear air filter. Cool-touch plastic housing. Global Product Type: Heaters; Safety Features: Auto-Safety Shutoff; Flame Resistant; Setting Range: 750 W - 1500 W; Case: Plastic.
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